If you need to report an outage or view the power status at your service address, visit this page.

Call (770) 267-2505 to speak to a Customer Service Representative Monday - Friday, 7 a.m. - 7 p.m.

Postal Address
Electric Bill Payments
P.O. Box 1347, Monroe, GA, 30655

All Other Correspondence
P.O. Box 260, Monroe, GA, 30655

Office Locations
842 Hwy. 78 NW, Monroe, GA, 30655

3645 Lenora Church Rd., Snellville, GA, 30039

2061-D Hog Mountain Rd., Watkinsville, GA, 30677

For questions on electric or gas billing, billing procedures, bill errors, bank draft, levelized billing, lost password, log in problems, electric and natural gas account signup:

Email Customer Service